Front Office Executive


Gurgaon, Bangalore, Pune

Job Description

We are looking for Talented and Passionate people who take pride in achieving personal and Organizational goals.
Job Description:-
1.Guest Health Counselor (GHC)
2. Department : Operations
3. Qualification : Under graduate or Graduate
4. Age : 18 28 years
5. Experience : Fresher
6. Reporting To: Spa Manager
7. Work Hours : 9 hours a day, 6 days a week
8. Shifts : Yes, between 8am to 9pm.
9. Role & Responsibilities
1. Follow Standard Operating Procedures laid down for the Front Desk
a) Engage with guests on a regular basis and build a relationship with them
b) Attend to phone calls and take appointments
c) Be conversant with all the therapies and provide information about the same to the guests
d) Selling of gift vouchers and memberships to the guests
e) Ensure that the cash bill is maintained in a secure manner and maintain accounts for the spa
f) Seek feedback from guests about their experience
g) Control costs by following laid-down procedures
2. Ensure high levels of guest satisfaction
a) Maintain high levels of hygiene and cleanliness with the help of the housekeeping staff
b) Deliver high quality & personalized service to the guests with the help of the therapists at the spa
c) Ensure adherence to all standard operating procedures
d) Handle any guest grievances and bring it to the Spa Manager s notice immediately
3. Maintain the reception area in an effective manner
4. Maintain inventory of all materials in the spa and ensure there is no pilferage or wastage.

Salary 49 Thousand 9 Hundered 90 9 To 1 Lac 25 Thousand P.A.
Industry Front Office / Executive Assistant / Data Entry
Work Experience Fresher
Qualification Other Bachelor Degree

Key Skills

Guest Relation Executive Inside sales Retail Sales Executive

Company Profile

Company Name

Talentmart Consultants

About Company We are Recruitment Consultant, recruiting for our clients - PAN India
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